Returns & Exchanges

At Boderry Watch, we stand by the quality of our timepieces and offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your satisfaction.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the appropriate shipping address.

2

Prepare Your Timepiece

Carefully pack the watch in its original Boderry packaging, including all protective films, manuals, warranty cards, and any promotional gifts received.

3

Ship the Package

Affix the provided return label or use a tracked shipping service to send the item back to our inspection center, ensuring the package is securely sealed.

4

Inspection and Refund

Once our technicians verify the watch's condition, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing